FAQ

Where do you ship to?

We ship to the USA, UK and all across Europe. Free shipping on orders over $35.

How long does delivery take?

USA: 5–10 business days UK & Europe: 7–14 business days All orders come with tracking.

Are your products safe for pets? 

Yes! Every product is BPA-free, non-toxic and vet reviewed. We only sell products we would use ourselves.

What if my pet doesn't like it? 

Full refund within 30 days. No questions asked. Just email us at furrytreatsshop.com

How do I track my order?

You'll receive a tracking email within 48 hours of your order.

What payment methods do you accept?

We accept all major credit cards, PayPal and more. All payments are secured by Stripe.

 Can I change or cancel my order?

Email us within 24 hours of ordering at  furrytreatsshop.com and we'll sort it out immediately.